A surviving business of more than five years. Business is recognized in the market.  It has some loyal customers and sales growth is manageable. Life has become somewhat "business as usual."

Congratulations, if you are an established small business! Did you know that 33% of businesses actually fail in the first year and 80% fail before they reach the five-year mark?  Still, ninety-six percent of small businesses never reach one million dollars in sales, so resist the urge to sit back and get too comfortable.  Instead, make an effort to stretch to the next level.  Take a closer look at quality and performance.  There's always room for improvement, and there is no point in expanding if you have quality and performance issues.  Fix any problems now before moving on to the next stage.

Pal’s Business Excellence Institute enables companies to elevate the way they execute through training and consulting that is based on the Malcolm Baldrige award winning management principles and practices of Pal’s Sudden Service as well as other world-class performance excellence models.   Check out their upcoming course schedule for a class that fits your needs.  Their training classes are geared to ALL types of small businesses, not just restaurants. 

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Choose from two easy options:

1.) Schedule a FREE and completely confidential in-person business counseling session in a private setting with an experienced and qualified TSBDC-certified counselor by calling (423) 392.8825 or e-mail info@kosbe.org. 

2.) Obtain answers to your questions online, by phone or via e-mail.  Just signup for Online Counseling right here.