KOSBE - The Small Business Connection

KOSBE Client The Utility Company Acquires International Company, Nitro

KOSBE — Thu, 17 May 2012 14:23:00 -0400

KINGSPORT, Tenn. – KOSBE Client, The Utility Company of East Tennessee’s national headquarters, The Utility Company (TUC) announced recently the acquisition of Canada’s largest Managed Service Provider, Nitro. The deal enhances TUC’s line of computer hardware options available for client purchase as well as strengthens their Healthcare IT offerings.

“The acquisition of Nitro is huge for us for two reasons. First, it allows us to add seven more product lines to our hardware offerings including Cisco, VMWare, Apple and EMC,” said TUC’s President and CEO, Dawn Bouch of the East Tennessee location. “Secondly, Nitro’s expertise in the healthcare vertical gives us the ability to offer point-of-care mobility, clinical workspace virtualization, information management/compliance solutions and electronic medical records (EMR) services to healthcare organizations in the Tri-Cities.”

As an IT Managed Service Provider (MSP), TUC proactively monitors and manages information technology networks, gives managers and business owners a single point of contact for "all things technology," and employs a remote-access model that prevents disruption of workflow.

TUC is ranked on the MSPMentor list for, World’s Top 100 Managed Service Providers already, but can now offer a more extensive selection due to the acquisition. New product lines available are: Apple, EMC, Cisco, Citrix, VMWare, IBM and Toshiba. The full line includes: HP, Lenovo, Microsoft and Digium Solutions.

“The MSP space has evolved a lot over the past decade,” stated, Larry Poirier, CEO of Nitro. “Our senior management team assessed our options and decided we needed to join forces with an organization with national reach and a proven ‘next-generation’ remote managed services operating model to take us to the next level.”

The combination of hardware/software monitoring and a remote technology support system offers clients fewer down times, happier customers and a secure, reliable work environment. Additionally, TUC acts as a consultant with respect to all federal regulations to ensure that their clients are in compliance of all regulations regarding network and data security.

Services are designed to give their client’s business enterprise-level services at a price you can afford. Those include: managed services IT, remote technology support, virtual exchange, virtual servers and desktops, backup and disaster recovery, managed voiceover IP (VoIP), network monitoring, outsourced IT solutions, network management solutions, servers, laptops, PCs, tablets and printers and Digium Switchvox phone systems.

Thanks to prior partnerships with some of the leaders in the industry, TUC can design network infrastructure and implementation services as well as cloud computing services.

Hours of operation are Monday to Friday 8 a.m. - 5 p.m. Customer support through the Network Operation Center in available 24/7.

For more information about The Utility Company of East Tennessee or to receive a free quote, call (423) 282.9348, visit their website www.trytuc.com, follow them on Facebook www.facebook.com/trytuc or e-mail info@trytuc.com.

It is the intent of KOSBE to be the go-to organization in the Tri-Cities for small business owners and entrepreneurs who want to start or grow their businesses, by creating and developing the right tools and resources and cultivating the right partnerships. In partnership with Tennessee Small Business Development Centers (TSBDC) at ETSU, KOSBE can more effectively serve the needs of entrepreneurs and small businesses. For a complete listing of services, tools and resources, visit kosbe.org.

The cooperative agreement between KOSBE and East Tennessee State University is partially funded by the U.S. Small Business Administration (SBA). SBA’s funding is not an endorsement of any products, opinions or services. SBA funded programs are extended to the public on a non-discriminatory basis. Additional funding is provided by the Tennessee Board of Regents and the state of Tennessee.

To schedule your free confidential counseling appointment in a private setting by TSBDC-certified counselors in person, online by phone or e-mail call Marybeth McLain at (423) 392.8825 or e-mail, mmclain@kosbe.org.

For more information about the Tennessee Small Business Development Center (TSBDC) at ETSU Kingsport Affiliate Office and your Kingsport Office of Small Business Development & Entrepreneurship (KOSBE), visit tsbdc.org and kosbe.org or call (423) 392.8825. We’re social too; follow us on Facebook, Kosbe – The Small Business Connection, Twitter, @KOSBEConnection, LinkedIn group, KOSBE - The Small Business Connection and our YouTube Channel, KOSBEConnection.

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Kingsport Chamber and Kingsport City Schools to host Grand Opening and Open House

KOSBE — Mon, 14 May 2012 17:55:00 -0400

KINGSPORT, Tenn. – The Kingsport Chamber of Commerce and Kingsport City Schools will host a Grand Opening and Open House for their new joint office building Friday, May 25, 2012.

The ceremony will begin at 11 a.m., with tours and open house being held from 11:30 a.m. to 2 p.m.

The new Kingsport Chamber and Kingsport City Schools Administrative Support Center is located at 400 Clinchfield Street in the former Press Building in downtown Kingsport, across from Food City.

Hors d’oeuvres from several Kingsport Chamber member restaurants will be served.

The public is invited to attend.

The Tennessee Small Business Development Center (TSBDC) at ETSU Kingsport Affiliate Office and your Kingsport Office of Small Business Development & Entrepreneurship (KOSBE) are housed within the Kingsport Chamber of Commerce.

Kingsport City Schools serves over 6,500 students in Pre-K through 12^th grade, striving to provide an elite level of education in an environment that is student focused with a global vision.

For more information on Kingsport City Schools, go to k12k.com or call (423) 378-2100. Follow us on our Facebook page, Kingsport City Schools, our Twitter account, @KptSchools, and sign up for InfoLink email alerts at k12k.com.

The Kingsport Chamber of Commerce is a private, non-profit business organization comprised of nearly 1,000 members. The Kingsport Chamber’s mission is to utilize resources and focus efforts on enhancing a strong and viable business environment for the Kingsport area.

For more information on the Kingsport Chamber, go to KingsportChamber.org or call (423) 392-8800. Sign up for Kingsport Chamber text alerts at Kingsport.com. We’re social too; follow us on our Facebook page, Your Kingsport Area Chamber of Commerce, and on our Twitter account, @kptchamber.

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TSBDC-Certified Counselor Available for One-On-One Business Counseling at the Rogersville Chamber of Commerce

KOSBE — Tue, 01 May 2012 16:34:00 -0400

KINGSPORT, Tenn. - The Tennessee Small Business Development Center (TSBDC) at ETSU Kingsport Affiliate Office will have a certified counselor on hand by appointment only for free business counseling on the Thursday, May 10 from 9 a.m. to 1 p.m., at the Rogersville Chamber of Commerce, located at 107 East Main Street, Rogersville.

Startups and existing businesses are encouraged to schedule an appointment for this free one-on-one business counseling opportunity.

TSBDC-Certified Counselor, Aundrea Y. Wilcox can assist and guide you and your business in the right direction regarding any small business needs. Services range from, business plan reviews; financial analysis; site location and business incubation needs; advertising/public relations/marketing; how to do business with local, state and federal government; capital sources for startups and expansion; exporting assistance; minority-owned and woman-owned certifications; forming a business; industry-specific training and workshops; market research and feasibly; succession planning and many more areas.

Counseling is offered free of cost, but an advance appointment is required.

To schedule your free confidential counseling appointment in a private and confidential setting by TSBDC-Certified Counselor, contact Marybeth McLain at (423) 392.8825 or mmclain@kosbe.org.

The TSBDC Network is comprised of over 40 locations throughout the State of Tennessee, whose primary function is to provide counseling services and education opportunities to entrepreneurs and “for profit” new and existing small businesses.

The cooperative agreement between KOSBE and East Tennessee State University is partially funded by the U. S. Small Business Administration (SBA). SBA’s funding is not an endorsement of any products, opinions or services. SBA funded programs are extended to the public on a non-discriminatory basis. Additional funding is provided by the Tennessee Board of Regents and the State of Tennessee.

For more information about the Tennessee Small Business Development Center (TSBDC) at ETSU Kingsport Affiliate Office now serving, Grainger, Hamblen, Hancock, Hawkins and Sullivan Counties and your Kingsport Office of Small Business Development & Entrepreneurship (KOSBE) visit tsbdc.org and kosbe.org or call (423) 392.8825. We’re social too; follow us on our Facebook page, Kosbe – The Small Business Connection and on our Twitter account, @KOSBEConnection.

Aundrea Y. Wilcox is also the author of the book, Startup Savvy: Strategies for Optimizing Small Business Survival and Success. Her book is filled with professional advice and tips especially for potential entrepreneurs and any business in business less than five years. To read the author’s blog and learn more about her book visit startupsavvy.biz, or follow her on Facebook, Startup Savvy, Twitter @StartupSavvy, and LinkedIn, Aundrea Wilcox, MBA.

Books will be available for purchase on-site.

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Free Training at TSBDC/KOSBE Small Business Spring Night School for Existing Businesses

KOSBE — Mon, 30 Apr 2012 14:59:00 -0400

KINGSPORT, Tenn. – The Tennessee Small Business Development Center (TSBDC) at ETSU and the Kingsport Office of Small Business Development & Entrepreneurship (KOSBE) will host a free Small Business Spring Night School on Tuesday, May 22 from 6 - 9 p.m., at the Kingsport Chamber of Commerce, 400 Clinchfield Street, Ste. 100, downtown Kingsport.

Primarily, the Small Business Fall Night School provides free training, networking opportunities, group problem-solving and collaboration and access to financing to small business owners and entrepreneurs for start-up and expansion. The topics in this night school are geared to those already in business.

The workshop is offered free of cost, but registration is required.

Three classes will be featured at the Spring Night School: Becoming a More Confident QuickBooks User, Conflict In Your Workplace: Prevent It When You Can, Deal With It When You Can’t and Move On! and a discussion forum with the State of Tennessee Small Business Advocate, Cutting Through the Bureaucratic Red Tape.

Becoming a More Confident QuickBooks User: This class is suitable for companies who are not using QuickBooks yet and want to explore it as well as for companies that already have it. The class will review the basics of how to: set up a QuickBooks file, tailor your chart of accounts, enter invoices and pay bills, credit memos and sales receipts, receive payments on account/make deposits, enter credit card charges/reconcile to statement, reconcile your bank account, write checks, create and run simple and customized reports and find anything in QuickBooks. Facilitated by Kathy Richards, CPA, business coach and owner of AdviCoach. Richard’s is a consultant who helps clients grow/improve business profits, overhauls processes for greater efficiencies and provides companies the tools to build protective teams. Last year, Richard’s was named AdviCoach Franchisee of the Year and is the recipient of the 2011 KOSBE Awards Impact Award given to outstanding individuals and small business advocates. Richards received a degree in accounting from the University of Maryland and is a certified consultant for QuickBooks. She serves as a community volunteer on several boards such as the KOSBE Council, Kingsport Ballet and Engage Kingsport.

Conflict In Your Workplace: Prevent It When You Can, Deal With It When You Can’t and Move On! Attendees will learn how to handle conflicts that may arise in the workplace. Your organization depends on people, which means that conflict is a strong possibility, if not an inevitability, in your workplace. Efforts to prevent conflict and to minimize its destructive potential are highly recommended, through measures such as the careful selection and training of supervision and the establishment of policy. In this session, you will explore these and other concepts and consider the impact and cost of chronic or unresolved conflict. Facilitated by Stephen Darden, attorney at Hunter, Smith & Davis LLP. Darden’s practice emphasis is in labor and employment issues. He has served as chairman of numerous organization and served as Johnson City Vice Mayor and Mayor from 2001-2003 and 2005-2007. He received a degree in accounting from the University of Tennessee, Knoxville, College of Business Administration and his law degree from the University of Tennessee, Knoxville, College of Law. Darden served as President of the Washington County Bar Association in 1994 and has written numerous articles including a quarterly "Legal Watch" article for the Johnson City Business Magazine.

Cutting Through the Bureaucratic Red Tape: Attendees will learn the roles of the Tennessee Comptroller of Treasury Office of Small Business Advocate and how it serves as a point of contact to state government for owners of businesses with 50 or fewer employees. The Office assists in the resolution of issues concerning small businesses and state departments and agencies. Attendees will also learn tips on how small business owners working with department and agencies can get their concerns addressed more quickly by cutting through the red tape. At the end of the discussion forum, a brief legislation end of session update will be provided. Facilitated by Lauren Plunk, small business advocate – comptroller of the treasury, State of Tennessee. Plunk was appointed the state’s Small Business Advocate in June of 2011. She works with small business owners who have questions or need assistance navigating regulatory issues within state government, with a focus on resolving conflicts between small business owners and state government. Prior to taking over the position, she worked for the Tennessee Secretary of State, as a Business Analyst in the Business Services Division. She attended the University of Tennessee, Knoxville, where she graduated Phi Beta Kappa with a degree in political science. Plunk is currently enrolled at the Nashville School of Law with an anticipated graduation date of May 2013. A native of Kingsport, she currently resides in Nashville.

This Small Business Spring Night School is designed for existing businesses (including home-based).

Light refreshments will be provided by SunTrust Bank.

The event is free and open to the public, but seating is limited. Advanced registration is required and must be received by Friday, May 18. Anyone interested can register online at kosbe.org or call (423) 392.8825 for more information.

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TSBDC-Certified Counselor Available for One-On-One Business Counseling at the Morristown Chamber of Commerce

KOSBE — Fri, 27 Apr 2012 15:21:00 -0400

KINGSPORT, Tenn. - The Tennessee Small Business Development Center (TSBDC) at ETSU Kingsport Affiliate Office will have a certified counselor on hand by appointment only for free business counseling on the Thursday, May 3 from 9 a.m. to 12 p.m., at the Morristown Chamber of Commerce, located at 825 W. 1^st North Street, Morristown.

Startups and existing businesses are encouraged to schedule an appointment for this free one-on-one business counseling opportunity.

Counseling is offered free of cost, but an advance appointment is required.

The cooperative agreement between KOSBE and East Tennessee State University is partially funded by the U. S. Small Business Administration (SBA). SBA’s funding is not an endorsement of any products, opinions or services. SBA funded programs are extended to the public on a non-discriminatory basis. Additional funding is provided by the Tennessee Board of Regents and the State of Tennessee.

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Kingsport Chamber Wins Five Awards at PRSA Awards Banquet

KOSBE — Thu, 19 Apr 2012 10:29:00 -0400

KINGSPORT, Tenn. – Your Kingsport Area Chamber of Commerce brought home four Public Relations Society of America (PRSA) Awards and one Rod Irvin Excellence in Public Relations Award at the 2012 Tri-Cities PRSA Awards of Excellence Banquet held Tuesday night at Eastman Lodge near Bays Mountain Park, Kingsport.

Celebrating the chapter’s tenth anniversary year, the chapter recognized the four founding fathers with a surprise birthday celebration and Happy Birthday sing a-long. The founders include, Representative Jon Lundberg, president and CEO, The Corporate Image; Bob Feagins, executive director of communications and development, Kingsport Area Chamber of Commerce; Mary Ellen Miller, president and CEO, MarketingMel and Dr. John King, public relations professor at East Tennessee State University.

The banquet recognized excellence in public relations work in our region. The chapter divides the entries into two categories, Honoring the Product and Honoring the Program; paralleling PRSA’s Silver and Bronze Anvil competitions.

A panel of judges made up of PRSA members from the California Inland Empire PRSA Chapter evaluated the entries. There are three awards, Award of Excellence, Award of Quality and the Award of Merit.

Your Kingsport Chamber received the five following awards: Award of Excellence in the Non-profit website category for KOSBE.org; Award of Excellence in the Public Service category for the 69^th Annual Santa Train; Award of Excellence in the Special Events and Observances (Seven Days or Less) for the Kingsport Chamber 64th Annual Dinner and an Award of Quality in the Special Events and Observances (Seven Days or Less) for the 17^th Annual KOSBE Awards.

The 2012 recipient of the Rod Irvin Excellence in Public Relations Award was awarded to Bob Feagins, the fifth and final award of the night.

This award is designed to honor an individual who exemplifies integrity, creativity, leadership, community involvement and whose work has upheld the finest standards of the PRSA. Feagins was nominated by Gary Tucker, senior vice president of government and business relations, Eastman Credit Union and Betty Payne, director of corporate communications, Eastman Chemical Company.

“I had the privilege of working with Rod Irvin, the public relations professional for whom this award is named. I have neither doubt nor hesitation in putting Bob Feagins in that same category,” said Payne. “Bob knows the importance of striking a good solid balance in public relations. Each day, he works to promote business and commerce throughout the Kingsport area. Whether he’s working with a small family-operated start-up business or a Fortune 500 global corporation, Bob applies the same principles and attention to detail that shows either company that he is their champion.”

One of Feagins’ most notable accomplishments is the Kingsport Chamber of Commerce’s Annual Dinner. What was once a dinner meeting with a couple of speeches and the obligatory ‘passing of the gavel,’ under his direction has become what many call the ‘Tri-Cities’ social event of the year.

Kingsport Chamber President and CEO, Miles Burdine said, “It is a pleasure to work with Bob Feagins. Bob continues to grow in his responsibilities and value to our community. He is an outstanding individual contributor. Bob is caring and supportive and has the skills to coach, develop and manage the work of others, overseeing staff members who are responsible for Member Relations, Keep Kingsport Beautiful and Move to Kingsport.”

Feagins is a servant-leader. He takes great pride in his work as a community volunteer. He has a ‘big heart’ and a huge capacity for serving in the community through church, universities and technology centers, the arts, young professional organizations and through a host of non-profit organizations.

“I personally admire the outstanding career and personal accomplishments of Bob Feagins.” said Olan Jones, president and CEO of Eastman Credit Union and recent Kingsport Chamber Board of Directors Chair. “He is effective and efficient at managing the business community’s resources entrusted to the Kingsport Area Chamber of Commerce.”

“Bob is a relationship-builder. He is a likeable person. Feagins is someone who is genuine in his dealings with others. He is humble and exhibits unquestionable integrity. He enhances the reputation of the Kingsport Area Chamber of Commerce,” continued Jones.

A native of Kingsport, Feagins graduated from Dobyns-Bennett High School and holds a B.A. in communications from Emory & Henry College, Emory, Va., and a master’s in communications from the University of Florida, Gainesville, Fla.

Prior to his work with the Kingsport Chamber, he served as client services director for The Corporate Image.

Feagins is the recipient of the 2012 Milligan College Leaders in Christian Service Honor Award; winner of numerous Public Relations Society of America Awards of Excellence and Quality; winner of Tri-Cities Addy Awards; winner of American Chamber of Commerce Executives Awards of Communications Excellence for Total Communications Program and other communications initiatives; recipient of The Business Journal’s Tri-Cities TN/VA “Forty Under 40” Rising Young Business Stars Award; recipient of a Charter Media Broadcast Award for “Kingsport ChamberZone”; a Leadership Kingsport graduate; graduate of the U.S. Chamber of Commerce Institute for Organizational Management (IOM); and selected to attend the inaugural session of the Generation Tennessee Young Business Leaders Conference.

Feagins also teaches an annual class on communications, public relations and development to Chamber of Commerce Executives from across the State of Tennessee at Middle Tennessee State University. Speaks to classes at Emory & Henry College, ETSU, Carson-Newman College and Northeast State on communications as well as a number of civic clubs and organizations in the Tri-Cities TN/VA region.

Feagins and his wife, Laura are both active members of Mafair United Methodist Church and reside in Kingsport.

In total, there were 54 entries submitted to the chapter for 2012 with 47 winners and one recipient of the Rod Irvin Excellence in Public Relations Award.

In the next few days, you can find the complete listing of award winners along with photos on our Facebook page, PRSA of Tri-Cities TN/VA.

All program and product award categories are open to members and non-members who reside in the greater Tri-Cities area. This year, all work entered must have been released, published or performed, at least, in substantial part between Jan. 1 and Dec. 31 of 2011.

The Kingsport Area Chamber of Commerce is a private, non-profit business organization comprised of nearly 1,000 members. The Kingsport Chamber’s mission is to utilize resources and focus efforts on enhancing a strong and viable business environment for the Kingsport area.

For more information on the Kingsport Chamber, go to KingsportChamber.org or call (423) 392.8800. We’re social too; follow us on our Facebook page, Your Kingsport Area Chamber of Commerce, and on our Twitter account, @kptchamber.

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KOSBE Executive Director to Have Local Book Preview and Signing

KOSBE — Mon, 16 Apr 2012 16:05:00 -0400

KINGSPORT, Tenn. – On Saturday, April 21, local author, Aundrea Wilcox, will have a local book preview and signing from 1 – 3 p.m. located at The Acoustic Coffeehouse, 415 West Walnut Street, Johnson City.

Her first book, Startup Savvy: Strategies for Optimizing Small Business Survival and Success, was published last May. The book is filled with professional advice and tips especially for potential entrepreneurs and any business in business less than five years.

Unlike typical business leadership and self-help books, Startup Savvy is complete with relatable real-world entrepreneurial stories combined with solid advice from an everyday practitioner of small business who encourages readers to seek help from a variety of qualified professionals and ultimately be willing to pay for particular support, rather than try to do everything themselves. The book highlights lessons learned and best practices from seven actual local small businesses that are also past KOSBE Award winners.

Books will be available onsite for purchase for a special sale price of $20 (including tax). The 18-chapter, 230-page book regularly retails for $24.95, plus tax and shipping and can be purchased online from most major retailers including but not limited to: Amazon.com, Barnes & Noble Booksellers and Books-A-Million.

For a double book signing event, Wilcox will join fellow local author, Mary J. Mullins, author of, A Cold Day in Hell. A story of six women who find themselves at the mercy of a maniac after their plane crashes in the Colorado mountains.

Wilcox is currently the senior business counselor of the Tennessee Small Business Development Center (TSBDC) at East Tennessee State University’s (ETSU) Kingsport Affiliate Office, and executive director of KOSBE at the Kingsport Area Chamber of Commerce.

Since being hired at the Kingsport Chamber in July 2006, Wilcox has provided one-on-one technical assistance to more than 600 individuals or businesses. She holds a master’s degree from Brenau University, Gainesville, Ga.; and has more than 20 years of wide-ranging business experience in the full-service hotel, environmental consulting, automotive, woodworking machinery, flat glass and nonprofit sectors.

To read the author’s blog and learn more about her book visit startupsavvy.biz, or follow her on Facebook, Startup Savvy, Twitter @StartupSavvy, and LinkedIn, Aundrea Wilcox, MBA.

Wilcox and her husband, Lonnie Salyer, reside in Kingsport with their two children.

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TSBDC-Certified Counselor Available for One-On-One Business Counseling at the Rogersville Chamber of Commerce

KOSBE — Mon, 16 Apr 2012 10:54:00 -0400

KINGSPORT, Tenn. - The Tennessee Small Business Development Center (TSBDC) at ETSU Kingsport Affiliate Office will have a certified counselor on hand by appointment only for free business counseling on the Thursday, April 26 from 9 a.m. to 1 p.m., at the Rogersville Chamber of Commerce, located at 107 East Main Street, Rogersville.

Startups and existing businesses are encouraged to schedule an appointment for this free one-on-one business counseling opportunity.

Counseling is offered free of cost, but an advance appointment is required.

To schedule your free confidential counseling appointment in a private and confidential setting by TSBDC-Certified Counselor, contact Ashley Price at (423) 272.2186 or nancybarker52@gmail.com.

The cooperative agreement between KOSBE and East Tennessee State University is partially funded by the U. S. Small Business Administration (SBA). SBA’s funding is not an endorsement of any products, opinions or services. SBA funded programs are extended to the public on a non-discriminatory basis. Additional funding is provided by the Tennessee Board of Regents and the State of Tennessee.

Aundrea Y. Wilcox is also the author of the book, Startup Savvy: Strategies for Optimizing Small Business Survival and Success. Her book is filled with professional advice and tips especially for potential entrepreneurs and any business in business less than five years. To read the author’s blog and learn more about her book visit startupsavvy.biz, or follow her on Facebook, Startup Savvy, Twitter @StartupSavvy, and LinkedIn, Aundrea Wilcox, MBA.

Books will be available for purchase on-site.

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KOSBE Calling for Entries Early this Year in the Prestigious Small Business Annual Awards Celebration

KOSBE — Tue, 27 Mar 2012 11:46:00 -0400

Deadline September 7^th: Applications now open to Sullivan, Grainger, Hamblen, Hancock and Hawkins Counties.

KINGSPORT, Tenn. – On April 1, the Kingsport Office of Small Business Development & Entrepreneurship (KOSBE) will begin accepting applications and nominations for its Annual KOSBE Awards from KOSBE clients, Kingsport Chamber members and non-members alike.

Again, this year there are ten categories of competition. There will be one award for the Young Entrepreneur (under age 40), one award for the New Business (in operation for at least 12 months but not more than 36 months), one award for the Business Excellence Under 10 Employees, one award for the Business Excellence 10 Employees and Up, one award for the Minority Business Enterprise, one award for the Woman-Owned Business, one award for Veteran-Owned Business, one award for Innovation, one award for Small Manufacturer/Fabricator and one Impact Award for an outstanding individual and small business advocate nominated by a business who is entering the contest in any of the above contest categories.

Last year, there were no entries for Minority Business Enterprise or Small Manufacturer/Fabricator.

Selections will be made based on self-reported past financial performance (tax refunds/financial statements are not required), growth in number of employees, business staying power and history, story of success, overcoming adversity, community involvement, marketing creatively and presented strategies for growth.

The competition is open only to legal residents of the United States who are at least 18 years of age at the time of entry, or legally established small business entities carrying on business for tax purposes in the City of Kingsport or in Sullivan, Grainger, Hamblen, Hancock and Hawkins Counties. Entrants must hold an ownership stake in the business that is the subject of his/her entry. The business profiled in any submitted entry must consist of no more than 150 employees and the 2011 reported revenue of the business must not exceed $10 million USD.

Past winners and contenders are eligible to compete again. Applicants are not required to already be a KOSBE/TSBDC client or Kingsport Chamber member.

Application and nomination forms are available in-person at the KOSBE Office located inside the Kingsport Area Chamber of Commerce, 400 Clinchfield Street, Ste. 100, downtown Kingsport, TN 37660 or online at kosbe.org until 11:59:59 p.m. EST September 7, 2012, contest deadline.

A panel consisting of local and non-local judges will review all submissions and select semi-finalists based on some or all of the following methods: completed application form, telephone interview, in-person interview, a video submission via YouTube (optional) and/or an oral presentation. The finalists and winners will be announced at the recognition and celebration event on Thursday, December 6, 2012 from 6 – 9 p.m. held at The Club at Ridgefields located at 2320 Pendragon Road, Kingsport, TN 37660.

“As a TSBDC Affiliate office, we are thrilled to offer all of our coverage territories the opportunity to compete in our annual small business recognition event,” said KOSBE Executive Director, Aundrea Wilcox. “Those territories include small businesses located within Sullivan, Grainger, Hamblen, Hancock and/or Hawkins Counties.”

Once again, this year’s awards chair, Janet Callahan, senior account executive for Bristol Motor Speedway, says “The annual KOSBE Awards present a unique opportunity to spotlight and promote successful small businesses operating in our region that create jobs and who are involved in their community.”

“Last year’s keynote Bill Gatton, owner and general manager of Bill Gatton Chevrolet-Cadillac and Bill Gatton Honda shared his story of how he transformed one car dealership into a multi-state multi-million dollar enterprise aligned with various philanthropic organizations that are dedicated to making a difference in the lives of others,” said Callahan.

This year’s speaker who has over 30 years of experience in the coal industry, starting as an engineer and has been profiled on Frobes.com will have a story and lesson to share that is just as relevant and inspiring to today’s entrepreneurs and small business owners.

Each winner and runner-ups will receive a KOSBE award and recognition during Kingsport Chamber and KOSBE events, spotlight on Kingsport Chamber and KOSBE websites and recognition in the social and traditional media.

Last year’s winners included: Tal’s Auto and Truck Repair (Young Entrepreneur - under age 40), Rasnick Family Chiropractic (New Business), The Village at Allandale (Innovation), Hillhouse Graphic Design (Business Excellence Employing Under 10 Employees), Aldebaran Financial (Veteran-Owned Business), F & L Limo & Livery (Women-Owned Business), Lake Pointe (Business Excellence Employing 10 Employees and Up).

The recipient of the Impact Award was presented to Kathy Richards with AdviCoach.

Other past winners: Picsee Studio (2010), STYLE Custom Framing (2010), Performance Medicine (2010), Cumberland Marketing (2010), The HairBenders Salon (2010), Patient Scrubs (2010), Lifeforce Glass, Inc. (2010), Dava Snyder of The Village at Allandale (2010), Edo Sushi Bar & Grill (2009), Phil’s Dream Pit LLC (2009), Maxwell Coach Company (2009), Clean + Safe Janitorial Services (2009), Joyce Grills of The Haggle Shop (2009), Elixir Media Group (2008), Flowers by CopperCreek (2008), Lake Pointe Advertising & Awards (2008), Interim Healthcare of East Tennessee (2008), Charlie Dotson of TCI Group (2008), Dr. Jerry Miller of Holston Medical Group (2008), Trigger Beeler's Salsas & BBQ Sauces (2007), Tutoring Solutions (2007), AYP Automotive Service Center (2006), Lucent Glow (2006), Tricitiessports.com (2006), Clean & Safe LLC (2005), Landmark GIS (2005), Decor Exchange (2004), Tennessee Valley Manufacturing Solutions, Inc. (2003), MR Cleaners (2000), Creative Solutions Design Group (1999), Tactical Systems Inc. (1997), Warranty One Mobile Mower Repair (1996) and Auto Masters (1994.)

Anyone interested can pick up the 2012 KOSBE Award Application in person or download it online at kosbe.org. Past KOSBE Award winners may be nominated by KOSBE/TSBDC at ETSU for other State and National Awards such as the SBA Rising Star Award.

If you have any questions, call (423) 392.8825 or e-mail mmclain@kosbe.org. Mail, drop off, or fax your completed application to: Kingsport Area Chamber of Commerce, ATTN: 2012 KOSBE Awards Entry, Office of Small Business Development & Entrepreneurship (KOSBE), 400 Clinchfield, Ste. 100, Kingsport, TN 37660. Fax to (423) 392.8834.

“Like” the KOSBE Award Winners Facebook page, KOSBE – Award Winners to stay abreast of what’s going on with past winners.

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Congressman Roe’s “Services for Those Who Have Served” Veteran’s Event

KOSBE — Tue, 13 Mar 2012 11:03:00 -0400

KINGSPORT, Tenn. - The Tennessee Small Business Development Center (TSBDC) at ETSU and ETSU’s College of Business and Technology will host a free “Services for Those Who Have Served” Veteran’s Event on Friday, March 23 from 8:30 a.m. – 12 p.m. at the Millennium Centre, 2001 Millennium Place, Johnson City.

The event is free and open to the public, but registration is required.

“Services for Those Who Have Served,” is hosted by Congressman Phil Roe in partnership with Senator Lamar Alexander and Senator Bob Corker highlighting information on veteran-focused programs available from resource providers in Northeast Tennessee.

Veterans in Northeast Tennessee and the Tri-Cities area will have the opportunity to learn about services available in housing, small business loans, federal contracting and educational services.

“Ensuring our service members have a better quality of life for the sacrifices they made is always at the forefront of my mind,” said, Congressman Roe.

“That is why I am pleased to host such an important event that will create new opportunities for our veterans. As a veteran, I support action to better the health and well-being of our service members and their families through my work in Congress, and as a member of the Committee on Veterans’ Affairs.”

Representatives of federal agencies and higher education will be on-site, including the U.S. Department of Housing and Urban Development, U.S. Small Business Administration (SBA), Tennessee Small Business Development Center (TSBDC), East Tennessee State University (ETSU), and the U.S. Department of Veterans Affairs. All will discuss special programs specifically focused on those who have served in our nation’s armed forces.

“This is a great opportunity for ETSU to reach out to veterans so they have an awareness of the vast resources available to them,” said Dr. Linda Garceau, Dean of ETSU’s College of Business & Technology, which is sponsoring the event. “In education, there are services through the university to returning veterans who aspire to earn a college degree and we want our returning soldiers to access these opportunities.”

Housing will also be covered at the event as there are home loan rental assistance programs available to veterans. “With today’s low home mortgage rates, veterans may purchase a home through a FHA loan,” said Ed Ellis, Field Office Manager for the U.S. Department of Housing and Urban Development. “We encourage veterans to attend the event to learn more about the housing and job opportunities,” he added.

With skills learned in military service, returning soldiers may have an interest in starting a small business. The Tennessee Small Business Development Center and the U.S. Small Business Administration will discuss what it takes to start a small business and loans available specifically to veterans. “Veterans are eligible for SBA’s Patriot Express loan of up to $500,000,” said Walter Perry, District Director for SBA, “so working capital is available for both veterans and their spouses to start a small business.”

“The service men and women with whom I have had the privilege to serve have always displayed a “Can-Do/Will-Do’ attitude,” said TSBDC at ETSU Director, Dr. Bob Justice. “This is precisely the attitude required to be successful in business.”

Federal contracting activities with the Department of Veterans Affairs will be discussed. Included will be how veteran-owned small businesses can offer goods and services to the Mountain Home Veterans Affairs Medical Center and other VA facilities.

“Services for Those Who Have Served” will also feature the Tennessee Commissioner of Veterans Affairs, Colonel Many Bears Grinder, who will highlight services offered by the Tennessee Department of Veterans Affairs to those in the Volunteer State who have served in our nation’s armed forces.

The event is free and open to the public from 8:30 a.m. – 12:30 p.m. with networking and coffee at 8 a.m. Advanced registration is required and must be received by March 22, 2012. Anyone interested can register online at tsbdc.org or call (423) 439.8505 for more information.

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Additional Presenters! Free Small Business Inventory Control Class - Prevent Retail Theft

KOSBE — Tue, 28 Feb 2012 13:15:00 -0500

Additional Presenters have been added!

KINGSPORT, Tenn. - The Tennessee Small Business Development Center (TSBDC) at ETSU and the Kingsport Office of Small Business Development & Entrepreneurship (KOSBE) will host a free Small Business Inventory Control Class – Prevent Retail Theft on Tuesday, March 20 from 9 – 11 a.m. at the Kingsport Center for Higher Education, 300 W. Market Street, Room #130, downtown Kingsport.

The workshop is offered free of cost, but registration is required.

“According to the latest loss prevention studies, theft and fraud can take as much as ten percent out of every sales dollar,” said Aundrea Wilcox, senior business counselor with the Tennessee Business Development Center at East Tennessee State University Kingsport Affiliate Office and executive director of KOSBE. “So, if your business does $1 million in sales throughout the year, on average your business could lose $100,000 to business theft—even if you have no physical merchandise available to the public and no face-to-face cash transactions.”

This course for startups as well as existing established businesses covers internal theft as well as consumer shoplifting, whether you have a retail store, restaurant, bar, or you’re operating an e-commerce web site. No matter what type of business you run, you should be concerned with loss prevention and inventory control.

The course will provide solutions to identifying problems and minimizing losses than can put you out of business sooner than you think.

Presenters include: Aundrea Wilcox, senior business counselor with the Tennessee Business Development Center at East Tennessee State University Kingsport Affiliate Office and executive director of KOSBE; Corporal Thomas Wayt Jr. of the Kingsport Police Department; Jeff Hostetler and Eric McGlothlin of Tele-Optics, Inc., a premier networking and telecommunications infrastructure corporation.

The event is free and open to the public, but seating is limited. Advanced registration is required and must be received by March 19, 2012. Anyone interested can register online at kosbe.org or call (423) 392-8825 for more information.

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Free Small Business International Trade Class – New to Exporting

KOSBE — Mon, 27 Feb 2012 15:19:00 -0500

KINGSPORT, Tenn. - The Tennessee Small Business Development Center (TSBDC) at ETSU and the Kingsport Office of Small Business Development & Entrepreneurship (KOSBE) will host a free Small Business International Trade Class – New to Exporting on Tuesday, March 6 from 1 - 3 p.m. at the Kingsport Center for Higher Education, 300 W. Market Street, Room #332, downtown Kingsport.

The workshop is offered free of cost, but registration is required.

“About 30 percent of non-exporters say they would export if they had information on how to get started, such as best markets, potential buyers, and export procedures,” said Aundrea Wilcox, senior business counselor with the Tennessee Business Development Center at East Tennessee State University Kingsport Affiliate Office. “Exporting is another way to substantially increase revenue, profits and customer base. Foreign companies are already competing in your domestic market, so why limit your sales to local and national markets?”

Whether you sell widgets or services, exporting can be a viable option to help you gain access to new markets.

For instance, the top four exports for the State of Tennessee are Transportation Equipment, Chemicals, Computer and Electronic Products, and Miscellaneous Manufactured Commodities, but professional services, technology, engineering, law and architectural firms export services around the world every day also.

This course for beginners will address some of the primary challenges faced by those wishing to source and sell goods around the world. In addition, you will learn about assistance available at little or no cost through the U.S. Commercial Service, chambers of commerce, other government agencies and private partners.

This course will provide an overview of the TNTrade Market Access Program (MAP), a new statewide initiative created by the State of Tennessee Office of Economic and Community Development to help small- and mid-sized companies expand into new markets. Information will be distributed on how businesses can receive grant funds for expenses related to export sales and marketing activities.

You will benefit from the advice of industry leaders, who have expertise in international trade, market research resources, and finance.

Presenters include: Iliff McMahan, junior regional director northeastern region with State of Tennessee Economic and Community Development; SunTrust Bank; and Aundrea Wilcox, senior business counselor with the Tennessee Business Development Center at East Tennessee State University Kingsport Affiliate Office.

The event is free and open to the public, but seating is limited. Advanced registration is required and must be received by March 5, 2012. Anyone interested can register online at kosbe.org or call (423) 392-8825 for more information.

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Free Small Business Sources of Capital Class - Show Me the Money!

KOSBE — Thu, 23 Feb 2012 14:08:00 -0500

KINGSPORT, Tenn. - The Tennessee Small Business Development Center (TSBDC) at ETSU and the Kingsport Office of Small Business Development & Entrepreneurship (KOSBE) will host a free Small Business Sources of Capital Class - Show Me the Money! on Thursday, March 15 from 1 - 3 p.m. at the Morristown Chamber of Commerce, 825 W. 1st North St., Morristown.

The workshop is offered free of cost, but registration is required.

Too many small businesses are undercapitalized from the onset, and too many fail because they underestimate their short-term and long-term cash needs. This short-course is a quick introduction to the different types of small business financing options available to startups and existing businesses looking to expand.

This class will cover traditional sources of financing such as personal and business loans via local banks, as well as unconventional options such as retirement savings, grants, competitive awards, leasing options, purchase order financing, credit arrangements, peer-to-peer lending, venture capital firms, angel investors and more.

“One big mistake small business owners make is pursuing business financing too soon and asking for too much or too little” said, Aundrea Wilcox, senior business counselor with the Tennessee Business Development Center at East Tennessee State University Kingsport Affiliate Office and executive director of KOSBE. “We will show you how to calculate your needs using free online business tools and calculators that will help you prepare for backing whether you’ve been in business 10 weeks or 10 years.”

Loan programs to be discussed will include but are not limited to: SBA 7(a), Microloan, and CDC/504 Loan Guaranty Programs; State of Tennessee’s Rural Microloan Loan Programs, and Pathway Lending Small Business Loans and Energy Efficiency Loans.

Presenters include: Jacqueline Merritt, economic development specialist with the U. S. Small Business Administration, Aundrea Wilcox, senior business counselor with the Tennessee Business Development Center at East Tennessee State University Kingsport Affiliate Office and executive director of KOSBE and Phil Black, program director for Pathway Lending.

The event is free and open to the public, but seating is limited. Advanced registration is required and must be received by March 12, 2012. Anyone interested can register online at kosbe.org or call (423) 392-8825 for more information.

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Free Small Business Certifications Classes in February

KOSBE — Thu, 02 Feb 2012 13:36:00 -0500

KINGSPORT, Tenn. – The Tennessee Small Business Development Center (TSBDC) at ETSU and the Kingsport Office of Small Business Development & Entrepreneurship (KOSBE) will host two free Small Business Certification classes on Tuesday, February 21 from 9 – 11 a.m., at the Kingsport Chamber of Commerce, 151 E. Main Street, downtown Kingsport and Friday, February 24 from 1 – 3 p.m. at the Rogersville Chamber of Commerce, 107 E. Main Street, Suite 100, downtown Rogersville.

The workshops are offered free of cost, but registration is required.

Small Business Certifications – Get Certified!: In this introductory course, you will learn about the different types of small business certifications and why you should get your business certified—whether your business is minority-owned, veteran-owned, service-disabled veteran-owned, woman-owned, located in a historically underutilized business zone (HUB-Zone), or you’re just plain SMALL with diminished capital and credit opportunities, i.e., an economically disadvantaged business enterprise (DBE).

The course focuses on eligibility requirements for various kinds of certifications and gives you action items to do after self-certifying or getting certified by a third-party, to improve your chances of possibly winning a government contract for your business. You will also have access to real experts who will share practical tips, examples, checklists, web sites and business tools that are easy to use.

This class will be facilitated by Jacqueline Merritt, economic development specialist with the U. S. Small Business Administration and Aundrea Wilcox, sr. business counselor with the Tennessee Business Development Center at East Tennessee State University Kingsport Affiliate Office and executive director of KOSBE.

“Getting certified enables you to compete for significant contracts in a limited, competitive environment,” said Wilcox. “A true certification success story is recent KOSBE Award Winner, Dykes Trucking. In December 2011, Dykes achieved TDOT certification as a Disadvantaged Business Enterprise (DBE) and immediately had the opportunity to bid on work which she was not eligible previously.”

The event is free and open to the public, but seating is limited. Advanced registration is required and must be received by February 20, 2012 (Kingsport location) and by February 23, 2012 (Rogersville location). Anyone interested can register online at kosbe.org or call (423) 392-8825 for more information.

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Free Renewable Energy Grant Workshop

KOSBE — Thu, 02 Feb 2012 12:20:00 -0500

KINGSPORT, Tenn. – The Tennessee Small Business Development Center (TSBDC) at ETSU and the Kingsport Office of Small Business Development & Entrepreneurship (KOSBE) and Aries Energy will host a Renewable Energy Grant Workshop on Friday, February 17 from 8:30 – 9:30 a.m., at the Kingsport Chamber of Commerce, 151 E. Main Street, downtown.

The workshop is offered free of cost, but registration is required.

Attendees will learn how to determine project eligibility and how they can receive grant-writing assistance.

A clean energy power solution, Proton Power’s Cellulose to Hydrogen Power (CHyP) System is discussed. This is an innovation and sustainable technology designed and manufactured in Tennessee turning garbage into clean energy. A new Tennessee grant provides financial assistance to install and construct energy projects such as the CHyP Biomass to Power technology.

If you have a monthly electricity bill over $7,500, produce a cellulose waste stream such as: wood, sawdust, paper, food and/or any plant material or have a boiler system (for heat or electricity) then you should attend. Examples include businesses involved in municipal solid waste – food processing, cooking facilities, campus facilities, large manufactures, hospitals, hotels and universities.

The event is free and open to the public, but seating is limited. Advanced registration is required and must be received by February 15, 2012. Anyone interested can register with Marybeth McLain at mmclain@kosbe.org or call (423) 392-8825 for more information.

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Recent KOSBE Award Winner Dykes Trucking Receives TDOT Certification

KOSBE — Thu, 15 Dec 2011 13:53:00 -0500

KINGSPORT, Tenn. – KOSBE Award Winner, Dykes Trucking has been certified as a Tennessee Department of Transportation (TDOT) Disadvantaged Business Enterprise (DBE) by the Small Business Development Program (SBDP).

The Department's DBE program is intended to ensure nondiscrimination in the award and administration of DOT-assisted contracts in the Department's highway, transit, airport and highway safety financial assistance programs. This ensure a "level playing field" in which DBEs can compete fairly for DOT-assisted contracts, improve the flexibility and efficiency of the DBE program and reduce burdens on small businesses.

“We were thrilled to achieve our TDOT certification,” said owner, Kim Dykes. “This will make us eligible to compete in millions of dollars of Tennessee contracts for trucking services awarded through the TDOT DBE Program.”

“Our phone has been ringing off the hook for bids and we couldn’t have accomplished this without the assistance and continued support from KOSBE,” noted Dykes. “They walked us through the step-by-step process and helped us assemble our documentation and it didn’t cost us a thing.”

Dykes started her family-owned and operated, freight trucking company in 2009, with two customers. Now, she has 31 customers, 11 dump trucks and 10 drivers.

Dykes hauls asphalt, salt, rocks, dirt, clay and anything that can fit in the back of their trucks.

Now with a contractor’s license and certification in hand, future plans include purchasing more equipment and hiring a crew for paving concrete/asphalt and sodding.

Dykes Trucking was the Runner-Up for the Business Excellence Award for 10 Employees and Up in the 2011 Annual KOSBE Awards.

Hours of operation are Monday to Friday 8 a.m. - 5 p.m.

Visit them at their Kingsport location at 1019 Moreland Drive or in Fall Branch located at 1714 Highway 93, Suite 12.

For more information about Dykes Trucking call (423) 348.0916 and visit them on Facebook Dykes Trucking or e-mail Kim@DykesTrucking.com.

To be eligible for the DBE program, persons must own 51% or more of a "small business," establish that they are disadvantaged within the meaning of DOT regulations and prove they control their business.

The Department presumes certain groups are disadvantaged, including women, Black Americans, Hispanic Americans, Native Americans, Asian-Pacific Americans, Subcontinent Asian-Pacific Americans, or other minorities found to be disadvantaged by the U.S. Small Business Administration (SBA). Persons who are not members of one of the above groups and own and control their business may also be eligible if they establish their "social" and "economic" disadvantage.

To schedule your free confidential counseling appointment in a private setting by TSBDC-certified counselors in person, online by phone or e-mail call Marybeth McLain at (423) 392.8825 or e-mail, mmclain@kosbe.org.

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Small Business Winners Announced for the 2011 Annual KOSBE Awards

KOSBE — Fri, 09 Dec 2011 12:44:00 -0500

KINGSPORT, Tenn. – The Kingsport Office of Small Business Development & Entrepreneurship (KOSBE) has named the winners of the 17^th Annual KOSBE Awards last night at the celebration ceremony held at BANQ in downtown, Kingsport.

Tal’s Auto and Truck Repair (Tal Musick) took First Place in the category for the Young Entrepreneur Award (owner is under age 40). Tal Musick took a bad situation and turned it to the good. About two years ago, when the auto and truck repair company where Musick worked closed its doors. Musick and his co-workers decided to figure out a way they could stay where their roots were and keep the business in tact rather than hitting the pavement to look for a new job. Musick decided to start a new business of his own, Tal’s Auto and Truck Repair and retain jobs for his coworkers. Fortunately, the former customers stuck with him and now the business continues to grow. Babycakes Cupcakery (Natalie Shortridge) was named Runner-Up for the Young Entrepreneur Award. Natalie Shortridge opened Babycakes Cupcakery in Kingsport in July 2010. Babycakes employs two full-time and four part-time employees. Despite naysayers saying, “you can’t have a business focused on one item,” they have done exactly that. Babycakes has two operations: one here in downtown Kingsport and another in Abingdon, Virginia.

Rasnick Family Chiropractic (Ben Rasnick) took First Place in the category for the New Business Award (in operation for at least 12 months but not more than 36 months). Ben Rasnick a/k/a “The Running Doctor” opened his clinic in 2008, in the midst of a flagging economy. He didn’t have any real money to speak of and he had no interest in investors. He continues to deal with many more challenges amid numerous recent and forthcoming changes in Healthcare/Insurance. Since the owner is also an avid runner himself, he decided to focus his practice around running injuries. He has developed new approaches to treat the nagging complaints of runners with a faster recovery time and reduction in re-injury. He has also teamed up with a local running store to share information, promote a healthy lifestyle and get runners into the proper shoes. Salt Water Willy’s Bayou Cafe (Wayne Michelli) was named Runner-Up for the New Business Award. Owners, Wayne and Angela Michelli, opened Salt Water Willy’s Bayou Café on September 27^th, 2010. They provide a livelihood for 20 full-time and 30 part-time employees. Wayne’s forte is Marketing Creativity and entrepreneurial flair. The best campaign to date started out as a joke for a billboard that featured a picture of one of his managers in speedos with the caption: “Real Men Eat Fish.” The owner took that idea and used Photoshop to superimpose his head on the body of Mr. Universe with the caption: “Fish … It does a body good.” This led to an overwhelming Facebook reaction and people literally getting in their cars and leaving their offices to see the billboard. Even today, almost three years later, people are still talking about “The Billboard.” The Michelli’s now have two very unique restaurants in Kingsport that provide a dining alternative to chains.

The Village at Allandale (Dava Snyder) took First Place in the category for the Innovation Award. Don’t let the fact that The Village at Allandale is a charming assisted living community for seniors fool you. In 2003, the Village at Allandale opened its doors as Kingsport Senior House, a single home for 26 seniors. A 2010 expansion added two family-oriented homes with 26 elders residing in each. Today, The Village at Allandale is proud to be the only assisted living facility in the area to offer the innovative nationwide trend of smaller homes rather than a traditional, larger medical facility for elder housing. This concept has received interest from pioneers in elder care with leaders in the industry visiting from Florida, Louisiana, Mississippi and Illinois. Still Transfer Company (Chris Salyers) was named Runner-Up for the Innovation Award. Still Transfer, which specializes in packaging and local, domestic and international moving and storage, has been reinventing itself since for the past 83 years and they’re not about to stop now. Their story is truly about endurance, adaptation, strength and fearlessness. Still Transfer has been family-owned and operated since it was founded by Tome and Rachel Still in 1928. Recently they have adapted to the weakening storage market using an innovative marketing approach, by launching a new business division entering the file storage market.

Hillhouse Graphics Design (Jane Hillhouse) took First Place in the category for the Business Excellence Employing Under 10 Employees Award. Already an award-winning company, Hillhouse Graphic Design uses creative ideas, marketing and advertising experience, patience, good listening skills and excellent design to improve their clients' success and help them reach their goals. Hillhouse has been in business for over 25 years and has navigated many ups and downs. Hillhouse works extensively with nonprofits providing services, as well as by volunteering and through charitable giving. Like the company, their work has true staying power. Ken’s Hot Dog Hut (Ken Carrigan) was named Runner-Up for the Under 10 Employees Award. Ken Carrigan started his professional journey as a chemical salesman for more than 18 years touting cleaners, solvents, greases, lubricants, etc. He has always wanted to start a business for himself, so he saved money and kept his eyes open for the right opportunity. In 2004, he embarked on his first major entrepreneurial adventure—a state-of-the-art self-storage complex at the site of the former Paty Lumber Company on East Stone Drive, which had sat vacant for six years until that time. Over a two-year period, he took the business from zero dollars in revenue, to over $30,000 in revenue per month. He sold that business in 2007 for a profit, which put him in a position to acquire Hot Dog Hut in 2009. Since acquiring Hot Dog Hut, sales have steadily increased every year; and Ken has recently purchased a new building connected to the new parking garage in downtown Kingsport for a second new location which will be open in the first quarter of 2012.

Aldebaran Financial (Peter Raber) took First Place in the category for the Veteran-Owned Business Award (a business that is at least 51% or more veteran-owned, managed, and controlled). Aldebran’s story really began in 1960 when their founder Donald R. Raber joined the United States Navy. The bulk of Don's time in the Navy was spent aboard the USS Aldebaran AF-10, a supply ship that participated in the Cuban Missile Crisis blockade (hence the name). Don left the Navy in 1966, completed his education and began working on Wall Street in 1968 as an options trader for Henry Blair & Company. Don worked on Wall-Street until 1973 when as an employee of Bache and Company he transferred to their Charleston, West Virginia office to avoid the commute and winters of New York. After working for several more financial institutions, Don’s desire to continue to serve his clients in the best possible manner led to the creation of Aldebaran Financial, Inc. in 1987. Aldebran Financial is deeply committed to community service demonstrated by consistent and frequent participation by staff in various volunteer and leadership opportunities. There was no runner-up in this category.

F & L Limo & Livery (Sherrie Monroe) took First Place in the category for the Woman-Owned Business Award (a business that is at least 51% or more woman-owned, managed, and controlled). Sherrie Monroe and her husband Rodney started their business in 2000, when they bought a horse-drawn carriage as a weekend hobby offering historic rides through downtown Kingsport. Today F & L is an 81% woman-owned business that operates black town car sedans, a mini-van, a line of SUV’s, an old-fashioned trolley, the most up-to-date stretch limos, a 15-passenger minibus and more. Under Sherri’s leadership, the company has grown to become the premier and most-preferred transportation company in the area for VIP’s, CEO’s, dignitaries, entertainers, athletes and other celebrities visiting the area. Sherrie Monroe has been featured in Business Journal of Tri-Cities in their 40 Under 40 Recognition Program; she is a recipient of the “Caught in the Act or Hospitality Above and Beyond” award from the Kingsport Convention and Visitors Bureau, and she and her husband Rodney Monroe, who recently ran for The Board of Mayor and Aldermen of the City of Kingsport, have both completed the Leadership Kingsport Program. Back to Basics Massage Therapies (Margaret Helms) was named Runner-Up for Woman-Owned Business Award. At Back to Basics they focus on their individual client's needs and expectations. If you need to relax from a stressful week, or if you've overdone it at the gym, they have the right massage for you. Rather than portray their services as a luxury for pampered women (and men), and as a way of giving back to those who protect our community, Back to Basics offers a lifetime discount to veterans, active military, police officers, firefighters, and emergency medical technicians. In 2009 Back to Basics instituted a policy that allows each therapist to conduct two free massages per month on customer premises using customer equipment and supplies, to help those who could not otherwise afford their services. Margaret Helms was forced to give up a lucrative career which she had no plans to leave when the company she worked for was sold in 2008. She decided to do the one thing her father never did and went into business for herself full-time. She hasn’t looked back since.

Lake Pointe (Larry Burris) took First Place in the category for the Business Excellence Employing 10 Employees and Up Award. Lake Pointe’s number one goal is “Excellence in Customer Service Always.” Now a two-time winner of the prestigious KOSBE “Business Excellence Award,” the company was recently among 28 organizations across the state to be recognized this year by the Tennessee Center for Performance Excellence (TNCPE) for outstanding achievement. This program is not easy. According to the TNCPE, award recipients are examples of high-performance organizations exhibiting continuous improvement and best practice processes that serve as role models for other organizations. Organizations apply to the TNCPE program at one of four levels; Lake Pointe is a recipient of the Level II Commitment Award. Before submitting their application, Lake Pointe sent four employees to a two-day training class, “Achieving World Class Results” at Pal’s Business Excellence Institute. Each attendee brought back best practices and something they could implement in the business to make it better. Lake Pointe is a family-owned small business employing 27 full-time and 2 part-time associates. Lake Pointe supports the three major communities of our Tri-Cities area including Kingsport, Bristol and Johnson City. The company has recently expanded adding Lake Pointe Gifts and Awards at 1567 North Eastman Road in Kingsport. Dykes Trucking (Kim Dykes) was named Runner-Up for the 10 Employees and Up Award. When Kim Dykes started her trucking company in 2009, she had two customers that she hauled for. Now, she has 31! This work area is dominated by men, but Kim has been successful working in this arena, because she doesn’t expect anyone to take it easy on her because she’s a woman. She has learned that mutual respect, honesty and determination goes a long way. She respects her competitors and peers and they treat her with respect also. Two years ago she applied to get her business certified as a TDOT Disadvantaged Business Enterprise, but her application was denied. She had to wait two years before she could reapply. Rather than just sit around waiting, she thought about ways she could strengthen her application. She decided to study to be a bona fide contractor and this year obtained her own license. In October with her contractor’s license in hand, she reapplied for DBE status. She learned last week that she was approved.

There were no applicants for the Small Manufacturer (or fabricator) or Minority-Owned business awards this year.

Selections for the above categories were made based on customer relationship strategy, story of success overcoming adversity, community involvement, marketing creativity and presented strategies for growth. Applications were reviewed by a panel of seven judges who collectively made their selections based on information provided in the application and private interviews.

The recipient of the Impact Award for an outstanding individual and small business advocate was presented to Kathy Richards (AdviCoach). Kathy Richards is a Business Coach, CPA, Quickbooks Guru and Problem-Solver. Earlier this year, Kathy was named AdviCoach Franchisee of the Year. She has served as a member of the KOSBE Volunteer Council for the past two years. According to Mary-Beth Morgan, owner of Korner-Copia, “Kathy has always offered suggestions and honest opinions. She has offered marketing ideas and has been a huge referral source for me and my business.”

Each winner and runner-up received a KOSBE award on stage, will receive recognition during Kingsport Chamber and KOSBE events, digital award emblem to display on their company literature and website, spotlight on Kingsport Chamber and KOSBE websites, social media channels and recognition in the Kingsport Times-News. Past winners are often first in line for free marketing opportunities, special interviews and public relations exposure.

In addition, a Judge’s Choice Award, The Caped Crusader Award, was presented to KOSBE Executive Director, Aundrea Wilcox for her dedication and commitment to the Kingsport small business community. “Every year the judging is more difficult than the previous year simply because of the number of applicants who demonstrate a high degree of customer focus and insistence on quality,” said Larry Maston, Lead Judge and Individual Certified Public Accountant. “Aundrea has been a key contributor towards building these businesses,” he continued. “Because Aundrea offers quiet leadership and wise counseling often at a high personal cost, the judges felt that special recognition of her contribution was long overdue.”

Also during the ceremony, Kingsport Chamber of Commerce President and CEO, Miles Burdine and KOSBE Chair Steve Swinney of First Bank and Trust presented Bill Gatton, owner and general manager of Bill Gatton Chevrolet-Cadillac and Bill Gatton Honda, with an appreciation gift in recognition of his dedication to small business and future commitment to local community development. Gatton’s interactive discussion at the event, which was moderated by Jim Bailey, television personality and former news anchor, was centered around five key areas of focus: Innovation, Perseverance, Sticking to Gut Instincts, Stamina/Staying Power and Adaptability.

2011 Annual KOSBE Award sponsors included:

Title Sponsor: SunTrust Bank

Top-Tier Sponsors: Brock Services, Pathway Lending, Wilson Worley Moore Gamble & Stout, KNETIC Young Professionals and American Airlines

Media Sponsors: Kingsport Times-News and Holston Valley Broadcasting

Award Sponsors: Eastman Chemical Company, WorkSpace Interiors, Triten Insurance, Thompson Metal Services, Food City and Dixie Pen Communications

Event Partners: Lake Pointe Advertising & Awards, Divine Catering & Café, Flowers By CopperCreek, Pristine Springs, Express Signs, Urban Synergy, Café eXcellence, Holston Distributing and Action Rentals and Sales.

Entertainment Sponsor: East Tennessee Eye Care

Red Carpet Sponsor: VIPSeen Tri-Cities

The awards ceremony was recorded by Times Digital Group, a web design media marketing group in Tri-Cities, and will be shown on YouTube, KOSBE.org and the City of Kingsport's government access channel, MyTown Channel 16 TV, in the coming months.

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KOSBE Client, Kris Kustom Archery Announces New Location

KOSBE — Fri, 02 Dec 2011 12:43:00 -0500

KINGSPORT, Tenn. – KOSBE Client, Kris Kustom Archery introduced yesterday their new full service retail location and indoor archery range located off exit 66 on I-81 at 228 Carolina Pottery Drive, Blountville.

Kris Kustom Archery boasts a 40-yard indoor shooting range complete with lifelike, three dimensional animal targets which are used by the Archery Shooter’s Association (ASA) at reasonable lane fees.

The ASA is host to thousands of amateur and professional events each year and has local chapters in 30 states with over 7,000 members and 250 clubs. Shooters determine the yardage and building skills with each shot executed.

“We started small in 2006 and have grown into a full service archery pro-shop and retail store with hunting and archery equipment,” said owner, April Mumpower. “We cater to traditional and modern-day shooters and have recently become a member of the Archery Trade Association (ATA).”

As authorized Alpine Archery and High Country Bow Dealers, they assured the right bow and accessories are available upon request or can be ordered to personally fit any customer’s needs.

Kris Kustom Archery is owned by Mumpower and operated by Bow Techs with over 30 years of experience. The business is named after Kristopher Cooper who lost his life in a tragic automobile accident at the early age of eleven. His passion for archery is the pure motivation behind Mumpower’s vision to create a family orientated environment in the world of archery.

“Kristopher’s love of archery introduced the idea to build his memory into an opportunity to get others involved in the shooting sport,” Mumpower shared. “Our goal is to personalize each customer with the right equipment and accessories within reach of the average household.”

Personal archery lessons are available by experience shooting staff who were featured on The Outdoors’s Channel Shooting USA at Bryon Ferguson’s Shooting School.

Bryon is well-known for being a trick shooter. The most difficult shot of his career happened in Tokyo when he successfully shot an arrow through a diamond ring with his long bow, without practice.

Hours of operation are Monday to Saturday 10 a.m. - 9 p.m. Open to the public to all ages.

Visit shootarchery.com for upcoming events including indoor tournaments.

For more information about Kris Kustom Archery call (423) 863.0943 and visit shootarchery.com, them on Facebook Kris Kustom Archery or e-mail k_kustomarchery@yahoo.com.

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KOSBE Announces Judges, Speaker and Entertainment for the 2011 Annual KOSBE Awards

KOSBE — Thu, 10 Nov 2011 18:36:00 -0500

KINGSPORT, Tenn. - The Kingsport Office of Small Business Development & Entrepreneurship (KOSBE) is pleased to announce the judges, guest speaker and entertainment that have been selected for the 2011 Annual KOSBE Awards. Inaugurated in 1994, the Annual KOSBE Awards are the longest running and most recognized small business-focused awards program in the Tri-Cities area.

Since the contest’s inception, over thirty small businesses have been recognized for their attention to customer relationship management, marketing creativity, community involvement, success overcoming adversity, history and future prospects.

The selected judges have been chosen for their knowledge and expertise of small business ownership and management and their understanding of current small business trends.

Ms. Angela Conner – Vice President/Community Development Manager, SunTrust Bank
Ms. Carolyn Pierson Cook – Owner, Absolute Communications
Mr. Steve DeLine – Superintendent CESP Maintenance Department, Eastman Chemical Company
Mr. Lawrence C. Maston (Lead Judge) – Individual Certified Public Accountant
Ms. Jacqueline Merritt – Economic Development Specialist, Small Business Administration (SBA)
Ms. Julie Pierson – Account Executive, Absolute Communications, President-Elect, KNETIC Young Professionals
Ms. Rachel Ralston – Attorney, Hunter, Smith & Davis, President, KNETIC Young Professionals

A total of eight awards will be presented for Business Excellence (under 10 employees), Business Excellence (10 or more employees), New Business (in business 12—36 months), Young Entrepreneur (owner is under 40 years of age), Innovation , Woman-Owned, Veteran-Owned and an Impact Award to an individual small business supporter and advocate. There were no applicants for the Small Manufacturer (or fabricator) or Minority-Owned business awards this year.

Winners and runner-ups from each category will be announced live at a special recognition event on Thursday, December 8, 2011 from 6 – 9 p.m. located at BANQ, 255 Broad Street, 2^nd floor in downtown Kingsport. BANQ is located in the historic First National Bank Building.

Preceding award presentations, Bill Gatton, owner and general manager of Bill Gatton Chevrolet-Cadillac and Bill Gatton Honda will share his story of how he transformed one car dealership into a multi-state multi-million dollar enterprise aligned with various philanthropic organizations that are dedicated to making a difference in the lives of others.

This will be a moderated interview conducted by seasoned news anchor, Jim Bailey.

The Gatton College of Business and Economics at the University of Kentucky, the Gatton College of Pharmacy at East Tennessee State University and the Gatton Academy of Mathematics and Science in Bowling Green, KY (recognized by Newsweek Magazine as one of the nation’s top five high schools in 2011) are just three of his recent philanthropic endeavors. Gatton believes that education is at the heart of everything that we do, and it powers personal and business development. Gatton attended the University of Kentucky and received his MBA in Finance and Banking from The Wharton School of the University of Pennsylvania, one of the world’s top business schools.

Tagged as “Wild Bill” as a result of his wacky television commercials in the 1970s, Gatton received the distinguished award for Business Achievement and Community Service from TIME Magazine in 2005, amid more than 65 dealers nominated for this esteemed award. Gatton, who is also a U.S. Army Veteran, promises to inspire and motivate others to achieve their highest potential and bring about a transformation to success within their business and their lives.

Live music will be provided by Behind the Note Jazz Band, a Tri-Cities-based progressive jazz band featuring Keyboardist Clyde Cook, Saxophonist Aaron Howard, Drummer Renaldo Goodwin, and Bassist Maurice Butler. The band will be performing smooth jazz instrumentals such as Stand By Me, Nothing Can Come Between Us, My Girl and other crowd favorites.

2011 Annual KOSBE Award sponsors include:

Title Sponsor: SunTrust Bank

Top-Tier Sponsors: Brock Services, Pathway Lending, Wilson Worley Moore Gamble & Stout, KNETIC Young Professionals and American Airlines

Media Sponsors: Kingsport Times-News and Holston Valley Broadcasting

Award Sponsors: Eastman Chemical Company, WorkSpace Interiors, Triten Insurance, Thompson Metal Services, Food City and Dixie Pen Communications

Event Partners: Lake Pointe Advertising & Awards, Divine Catering & Café, Flowers By CopperCreek, Pristine Springs, Express Signs, Urban Synergy, Café eXcellence, Action Rentals & Sales and Holston Distributing

Entertainment Sponsor: East Tennessee Eye Care

Red Carpet Sponsor: VIPSeen Tri-Cities

The public is invited to attend.

General seating tickets are $35 per person, VIP/Reserved seating are $45 per person and both can be purchased online at KOSBE.org or call (423) 392.8825. Tickets must be purchased in advance to be eligible for prized drawings including a pair of round-trip American Airline tickets to anywhere in the US.

Seating is limited and tickets must be purchased to attend.

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Free Training at TSBDC/KOSBE Small Business Fall Night School

KOSBE — Wed, 26 Oct 2011 15:11:00 -0400

KINGSPORT, Tenn. - The Tennessee Small Business Development Center (TSBDC) at ETSU and the Kingsport Office of Small Business Development & Entrepreneurship (KOSBE) will host a free Small Business Fall Night School on Tuesday, November 15 from 6 - 9 p.m., at the Kingsport Center for Higher Education, 330 W. Market Street, downtown Kingsport.

The workshop is offered free of cost, but registration is required.

Four classes will be featured at the Fall Night School: Free Tools & Resources, Finding Capital for Start-up & Expansion, Small Business Certifications and information Especially for Women Business Owners.

Free Tools & Resources: Attendees will explore and learn a wide variety of free tools and resources available online. There will also be a demonstration of the new KOSBE website highlighting each stage of the business life cycle. The free tools and resources discussed will range from the business plan templates, free business listings, the TSBDC Small Business Survival Training Guide, social media channels and effectiveness, free news release distribution services and more. Facilitated by Marybeth McLain, small business services marketing manager, KOSBE.

Finding Capital for Start-up & Expansion: In this class attendees will learn how to get their businesses “bank ready” to secure financing. In addition, attendees will learn the difference between grants and loans such as the USDA Microloan Program for Rural Entrepreneurs and Business Owners, SBA-backed federal government loan, the Export Express loan program, the Patriot Express loan for veterans and their families along with other opportunities through non-traditional lenders. Facilitated by Aundrea Wilcox, executive director for KOSBE and senior business counselor for TSBDC at ETSU Kingsport Affiliate Office.

Small Business Certifications: Attendees will learn how to apply for certifications in the following areas: women-owned, veteran-owned, TDOT and disadvantaged enterprises. Facilitated by Wilcox.

Finally, we will conclude our night with a session Especially for Women Business Owners. In this class, attendees will learn the Five Steps to Business Freedom. Every business goes through stages as they mature. The Five Steps to Business Freedom is a concept for business owners to use as they evaluate and plan for the future of their companies to ensure greater profitability and greater freedom for the owners. Facilitated by Kathy Richards, business coach and owner of AdviCoach. Richards was recently named, AdviCoach Franchisee of the Year. Men are also welcome to attend.

View event flier here.

The Small Business Fall Night School is designed with new and existing businesses and entrepreneurs in mind (including home-based), however, retirees seeking a second career, part-time workers wanting to supplement their income, upper class high school and college student are encourage to participate.

The event is free and open to the public, but seating is limited. Advanced registration is required and must be received by Friday, November 11. Anyone interested can register online at kosbe.org or call (423) 392-8825 for more information.

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